FAQ

1. How does shipping and delivery work for dining sets?

  • Processing & Lead Times: Dining tables are often made-to-order with lead times of 4-10 weeks. In-stock chairs and racks ship faster (2-4 weeks). Lead times are on the product page.

  • Shipping Method: Tables and chair sets ship via specialized freight with threshold or white-glove delivery.

  • White-Glove Service (Often Included): Delivery to your room of choice, unpacking, and removal of packing materials. Basic assembly (e.g., attaching table legs, chair backs) is typically included.

  • The carrier will contact you to schedule a delivery appointment.

2. What are the shipping costs?
Shipping costs for furniture are significant. They are calculated based on your ZIP code and item size/weight, and displayed at checkout. White-glove service is often included for large items.

3. Can I buy a table and chairs separately? Do they match?
Yes, tables and chairs are sold separately to allow for mix-and-match. We offer curated "collections" where finishes and styles are designed to coordinate. Please check product descriptions for recommended pairings.

4. What is the weight capacity and dimensions of the table?

  • Table Weight Capacity: This is critical. Each table listing specifies a maximum weight limit (e.g., for tabletop items). Do not exceed this limit.

  • Dimensions: Exact dimensions (Length x Width x Height, with leaves extended/retracted) are provided in every product description. Please measure your space.

5. Do items require assembly?

  • Dining Tables: Almost always require customer assembly (attaching legs, aprons, or leaves). Tools and instructions are included. White-glove service often does this.

  • Dining Chairs: Some come fully assembled; others require attaching backs or legs.

  • Tableware Racks: Typically require some assembly.
    The level of required assembly is stated in the product details.

6. What materials are your products made of?

  • Dining Tables: Tops: Solid wood, engineered wood with veneer, stone, or glass. Bases: Metal, wood.

  • Dining Chairs: Frames: Wood, metal, plastic. Upholstery: Fabric, vinyl, or unfinished wood seats.

  • Tableware Racks: Typically metal (iron, steel) or wood.
    Specific material details are in each product description.

7. Are the chairs stackable?
Some of our dining chairs are designed to be stackable for storage. This feature is clearly highlighted in the product title or description if available.

8. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and financing options through partners like Affirm or Klarna, which are ideal for furniture purchases.